FAQ’s and POLICIES
Paradise Travels and Tours, Inc. and its affiliated entities and its officers, directors, agents and assigns, neither own nor operate any person or entity which is to, or does, provide goods or services for these trips or tours. Because Paradise Travels and Tours, Inc. does not maintain any control over the personnel, equipment, or operations of these suppliers, Paradise Travels and Tours, Inc. assumes no responsibility for and cannot be held liable for any personal injury, death, property damage, or other loss, accident, delay, inconvenience, or irregularity which may be occasioned by the reason of (1) any wrongful, negligent, willful or unauthorized acts or omissions on the part of any of the tour suppliers, or other employees or agents, (2) any defect in or failure of any vehicle, equipment, instrument owned, operated or otherwise by any of these suppliers, or (3) any wrongful, willful, or negligent act or omissions on any part of any other party not under the supervision or control of Paradise Travels and Tours, Inc. Paradise Travels and Tours, Inc. its affiliated entities and its officers, directors, agents and assignees accept no liability whatsoever for any injury, damage, loss, accident, delay, or any other incident which may be caused by the negligence, defect, default or any company or person in performing these services. Responsibility is not accepted or losses, injury, damages or expenses of any kind due to sickness, weather, strikes, hostilities, wars, terrorist acts, acts of nature, local laws or other such causes. Paradise Travels and Tours, Inc. is not responsible for any baggage or personal effects of any individual participating in the tours/trips arranged by Paradise Travels and Tours, Inc. Individual travelers are responsible for purchasing a travel insurance policy, if desired, that will cover some of the expenses associated with the loss of luggage or personal effects.
Motorcoach Tours: If it is necessary to cancel your reservation on a tour 30 days or more before departure, you will received a full refund, unless tickets or non-refundable deposits have been made by Paradise Travels and Tours, Inc., in which case the non-recoverable cost will be deducted unless the space can be resold. If the cancellation occurs less than 30 days before departure, a $25.00 per person penalty fee will be charged, plus any non-recoverable expense. The refund will be made when all bills and accounting is completed on that individual tour.
Fly Tours, Rail Tours, International Tours and Cruises: Cancellation of these tours are determined by the suppliers and charged according to their policy.
Paradise Travels and Tours, Inc. reserves the right to cancel a tour in the event an insufficient number of reservations is secured within 30 days of departure. In this event, Paradise Travels and Tours, Inc. will refund all payments made to Paradise Travels and Tours, Inc. as quickly as possible.
Paradise Travels and Tours, Inc. recommend you purchase cancellation & trip interruption insurance. If you purchase cancellation & trip interruption insurance, the certificate of insurance will be sent to you once your deposit is received. If you have pre-existing medical conditions, you must purchase insurance within 14 days of your initial trip deposit to qualify for this coverage. To purchase this insurance, please contact Paradise Travels and Tours, Inc. Cancellation and Trip Interruption Insurance is non-refundable.
Paradise Travels and Tours, Inc. requests you use a headphone, in order not to disturb other passengers, when playing your individual radios, CD, or videos.
Smoking and alcoholic beverages are not permitted on the motorcoach.
Reservations and deposits are accepted on a first come first serve basis. Reservations are not guaranteed until a deposit is received.
A $25.00 service fee is charged for returned checks.
It is the individual’s responsibility to arrive at the departure location on time. Paradise Travels and Tours, Inc. will not accept responsibility for late arrivals or no shows. There will be no refund for late arrivals or no shows.